Our part-time and full-time courses are designed for curious, motivated students looking to advance their career paths — or embark on new ones. People from all types of professional backgrounds and experience levels take classes with us to learn from industry leaders and innovators in business, data, design, and coding. We’ve put together a list of some common questions about our courses. If you still have more, please don’t hesitate to reach out — we’re happy to help.
Q:How do I secure my spot in a course?
To ensure all CF Startup Academy students get the individual attention and resources they need to succeed, course sizes are limited. We use Eventbrite as our class, seminar and workshop ticketing portal. You will be directed to them for payment. We do not take any of your financial information. Once you’ve been accepted and have put down your full payment, your spot in the course is secure.
Q:What payment methods do you accept?
We accept check, direct deposit, credit/debit card, and PayPal. Please send checks to CoLab-Factory; ATTN: Finance Team; 14 Dekalb Ave. 3rd Floor Brooklyn NY 11201. Please include your full name and a course description. Please email firstname.lastname@example.org with any payment-related questions. For PayPal transactions, please forward your confirmation page to email@example.com
Q:I’m an absolute beginner with zero experience or knowledge in the subject matter you teach (e.g., web development, digital marketing). Are your courses still for me?
Many of our courses are geared toward beginners and no prior knowledge of a subject is required. Additionally, these courses often feature pre-work assignments to get you up to speed with essential concepts and tools. Inevitably, our courses attract students with a wide variety of backgrounds and expertise, so we make sure to have instructional associates, office hours, and additional help available as needed to provide personalized feedback and support.
Q:Besides the hours spent in class each week, how much time do I need to dedicate to a course outside of the classroom?
It varies by course and by person, but, as a part-time student, when enrolled in those classes that run in a series – be prepared to work hard and dedicate several hours outside of the classroom each week to review course material and complete homework assignments. Our full-time Immersive students also devote additional time to portfolio projects, networking events with hiring partners, career services support, and more. Either way, our courses are designed to be rigorous and intensive, but, most of all, incredibly rewarding!
Q: Is CoLab-Factory Startup Academy an officially accredited academic institution?
While we strive to provide a top-notch educational experience for you with excellent instructors and a talented, involved community, CF Startup Academy is not accredited by a U.S. Department of Education-recognized accrediting body. This means that federal student loan aid cannot be used in conjunction with our courses.
Q: What is your cancellation and refund policy?
CF Startup Academy has a one week cancellation policy. If you’ve enrolled and paid for a class inside of that one week window then there is no refund.
If you purchased your class on CourseHorse, then our Refund & Cancellation policy applies to your purchase. If you are entitled to a refund, or have any questions, please visit the CourseHorse site and contact their customer service team.